SUPPORT

How Can We Help?

Got a question, bug report, or feature request? We're here.

Email Us Directly

We read and respond to every message personally.

Usually respond within 24 hours

Frequently Asked Questions

How does the AI rep counting work?

RepBucks uses your phone's camera and on-device AI (Google ML Kit) to track 33 body points in real-time. It measures joint angles to verify each burpee — checking knee bend depth, push-up elbow angles, and full extension on the jump. All processing happens on your phone. No video is ever uploaded.

Is my camera data private?

Yes. All pose detection runs entirely on your device. No images, video, or body tracking data ever leave your phone. We literally cannot see your camera feed. See our Privacy Policy for full details.

How do I set up my family?

1. Sign up as a Parent and create a family group.

2. You'll get a 6-character invite code.

3. Your kids sign up, choose "Kid" role, and enter the code.

4. Everyone's connected! You'll see their workouts and can approve screen time requests.

How do streaks and points work?

Every burpee earns 1 base RepBuck. But here's the kicker: your streak multiplier grows each day you work out. Day 1 = 1x, Day 5 = 5x, Day 30 = 30x. Miss a day and it resets to 1x. So 10 burpees on a 5-day streak earns 50 RepBucks, not 10.

How does screen time earning work?

Kids earn RepBucks through burpees, then request screen time (15, 30, or 60 minutes). Parents get a notification and can approve or deny. Parents control the exchange rate (how many RepBucks per minute of screen time).

What if the rep counter isn't accurate?

Make sure your phone can see your full body (head to feet). Prop it against something stable about 6-8 feet away, in landscape or portrait. Good lighting helps. The AI works best when it can see all your joints clearly.

Is RepBucks free?

Yes. RepBucks is free to download and use. There are no ads, no in-app purchases, and no premium tiers. We built it for our own family first.

What devices are supported?

RepBucks is available on iPhone (iOS 16+). Android support is coming soon. The app requires a front or rear camera for AI rep counting.

Reporting a Bug

Found something broken? Help us fix it fast. When emailing us about a bug, please include:

Send bug reports to evan.l.stair@gmail.com

Feature Requests

Got an idea for RepBucks? We're actively building and love hearing what users want. Email us at evan.l.stair@gmail.com with your idea.